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Privacy Notice

What is EU GDPR? 

The General Data Protection Regulation (GDPR) is an EU law that took effect in May 2018 and is uniformly binding in all 27 EU nations. It controls how companies and organizations are allowed to handle personal data.

Personal data is defined in the GDPR as anything that can be directly or indirectly identified to a natural person, such as names, physical addresses, IP addresses, location data, and information about physical, mental, economic, cultural or social facts.

Sensitive personal data, however, is defined by the GDPR as data about religious convictions, political opinions and/or sexual orientation.


Privacy Policy

This privacy policy sets out how Secret Garden Designs use and protect any information that you give to us when using our store. Please be assured that we are committed to ensuring that your privacy is protected.

From time to time, it may be necessary for me to change this privacy policy, so we suggest that you check here periodically for any updates. Any changes to our Privacy Policy will also be posted on our store Privacy page.

This policy was last updated on the 4th May 2020

Information we collect and how it is used

We may collect the following personal details from you when using our Store.

Customer Contact Details;

  • Name
  • Home address
  • Phone number
  • E-Mail Address
  • Order Details

Artist and Designer Contact Details

  • Name & Designer Name
  • E-Mail Address
  • Paypal Address
  • Order Details

Information I gather from visitors is submitted voluntarily by you in these 3 ways:

  • When registering at our store
  • When placing an order, for the purpose of processing and fulfilling your order
  • When subscribing to my newsletter, to be notified of new publication releases
  • When contacting me, either via e-mail or using the contact us form on my online shop

Your details will only be used for the function they were collected for and not for any other purpose.

Sharing of personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or if we are required by law to do so.

Payments made online for orders placed through our Store are processed by PayPal, or Square, and will share your personal information with PayPal or Square for the sole purpose of processing your order. Their privacy policy can be found on their websites at www.paypal.com, and https://squareup.com/gb/en/legal/general/privacy#cookies

Subscriptions to my newsletter are managed through MailChimp, your personal information will be shared with MailChimp for the sole purpose of distributing my newsletters. Their privacy policy can be found on their website at www.mailchimp.com. Once subscribed you can unsubscribe from my newsletter at any time by either using the unsubscribe link in the bottom of each newsletter e-mail or by contacting us secretgardendesigns2@gmail.com

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to protect and secure the information we collect online.

Controlling your personal information

You may request details of personal information we hold about you under the General Data Protection Regulation 2018. All information held about you, with the exception of newsletter registration status, is available to view at any time by going to your Account in the store. (Link to your account can be found at the top of the store under the banner/header).

If you would like a copy of the information held on you please contact us at the address below, please note this request will need to come from the e-mail address I hold on your account or I will need to send your details to your registered postal address, postage fees will apply.

If you believe that any information we hold on you is incorrect or incomplete, you can update this within your “Account” which can be found on the menus at the top  of the store or e-mail us as soon as possible here secretgardendesigns2@gmail.com or by using the contact form in the store. Please allow us 72 hours to reply to your request.  We will promptly correct any information found to be incorrect.

How to contact us

If you require any further information about Secret Garden Designs Privacy Policy or anything else about Secret Garden Design then you can contact us by e-mailing us as soon as possible here secretgardendesigns2@gmail.com or by using the contact form in the store. Please allow us up to 72 hours to reply to your request.  

How we use cookies

Like many websites and stores, we use cookies to store and then retrieve small bits of information on your computer when you visit. This information used to make the site work as you expect it to.  It is not personally identifiable to you, it can be used to give you a more personalised web experience.

Some of the information stored may put there by other companies, whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use it.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on the site, and an explanation of what they are used for. If you would like any more information, please get in touch.

  • Strictly necessary cookies

These cookies are necessary for the website to function. They are usually only set in response to actions made by you that amount to a request for services, such as logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work without access to them. These cookies do not store any personally identifiable information.

  • Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our store. They help us to know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our store and will not be able to monitor it’s performance.

  • Functionality cookies

These cookies enable the store to provide enhanced functionality and personalisation. They maybe set by us or by third party providers whose services we have added to our pages.

If you do not allow these cookies then some or all of these services may not function properly.

  • Targeting cookies

These cookies may be set through our store by our advertising partners.
They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

They do not store any personally identifiable information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

 

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