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Conditions of Use

As part of the store TOU please accept this as notice that due to the nature of our business absolutely NO refunds are given on ANY digital products, ie tubes and scrapkits

IMPORTANT Customers please read before proceeding with your order;
Paypal users;

Owing to changes in Paypal policies, and as a new store, Paypal is putting a hold on your purchases until the customer accepts the invoice.  Customers will not receive goods until the invoice has been accepted.
  
In order to receive your product(s) please mark your invoice as NO TRACKING REQUIRED in your Paypal account once you have received your Paypal invoice via email. Failure to do so will result in an automatic hold being placed on your order by PayPal. Then contact us, with proof of payment.

Should you wish to avoid the automatic hold for future purchases, please use Square Credit Card processing for instant downloads. Square is an alternative to using Paypal. Just add your card details in the form with the Square logo.

If you have any questions or problems with the store or your purchases, in the first instance please complete the CONTACT US form with your order details and allow us 3 working days to respond to your query. If you have not heard from us in that time please email us with your order details to secretgardendesigns2.com

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